Customer Engagement Solutions

Engaging with guests throughout their visit is vital to the success of your business. Monitoring and engaging with customers throughout their in-store journey gives businesses further insight into customer behavior and improves customer service.

Personalize the Entire Customer Journey
Upsell Customers Based on Location
Increase Brand Loyalty and Return Visits

With Radius Networks’ in-store engagement solutions, you can personalize the customer journey by sending location-based messages. Create a ‘Smart Store Network’ and increase incremental revenue by promoting specific products or upselling customers based on their previous history, location, and traffic patterns.

  • Personalizes entire shopping experience
  • Prompts location-based communication with customers

Locate your customer within your venue for order delivery, upsell opportunities, and personalized engagement. Whether you need to find your customers for food and beverage delivery, monitor employees, or track assets within a venue, Radius Networks can provide the perfect in-house solution. The advanced analytics portal allows businesses to view and report on key business metrics that help better understand customer and staff behavior, including traffic flow, heat maps, and order delivery metrics.

How It Works

Personalize the customer experience

Personalize Interaction With Your Customers

Personalize experience with location-based welcome messaging, product recommendations, and wait time/order ready notifications.

Simplify Customer Service Requests

Enable customers to request help from a staff member or confirm self-service transactions.

Provide Recommendations

Prompt customer to add to order based on time spent on property.

Empowering brands to provide a better customer experience

Increase profit margins, retention, and engagement

Industries

Radius Networks is a location technology company focused on helping businesses locate, engage, and transact with their customers for order delivery, messaging, and tracking.

Restaurants

Eliminate wait time and enhance the customer's dining experience.

Casinos + Gaming

Locate guests as they move around the casino for food and beverage delivery.

Sports + Entertainment

Enhance the fan experience with in-seat service and location-based messaging.

What Customers Are Saying About Radius Networks