Radius Networks launched its first of their webinar series with “The Future State of Click & Collect in Grocery and Retail.” Industry experts talked about their experience with BOPIS and curbside pickup, the importance of the customer experience, the increased customer demands, and how to maximize staff efficiency.
Moderator Chris Lydle of Google Retail interviewed panelists Randy Evins of SAP, Matt Van Gilder of SpartanNash, Chad Petersen of Lowes Foods, and Jeff Baskin of Radius Networks to cover the following topics:
Customer demand for frictionless omni-channel experience
Challenges created by staff fulfilling eCommerce orders in-store
State of domestic vs international solutions
How technology can help customer and staff operations
The future of the "Gig Economy"
If you missed the webinar, check it out here:
For more information about how FlyBuy Pickup can help your business with curbside and in-store pickup, reach out to Jeff at email@example.com or visit flybuypickup.com.