Using location to provide a contactless customer experience.
Retailers that offered curbside services for Thanksgiving sales saw a 31% higher conversion rate of traffic to their sites (source)
Thanksgiving hit a new record for digital sales, with 21.5% year-over-year growth to $5.1 billion. Black Friday rocketed past that, with online sales hitting $9 billion, an increase of 21.6% from last year (source)
On Black Friday, those retailers that offered curbside increased digital sales by 19% over those that didn’t (source)
Empowering brands to provide a better customer experience
Increase profit margins, retention, and engagement
Track customers, improve efficiency, and increase revenue
Enhance your curbside experience
Our solution automates the curbside delivery experience for customers, employees, and delivery drivers. We can transform your entire parking lot into serviceable spaces for orders on-the-go. No wait for customers and no action needed upon customer arrival provides a smooth and simple curbside experience.
Simplify your in-store pickup experience
Our solution automates the in-store pickup experience for customers and employees. With constant location updates, employees are able to prioritize the fulfillment and staging of orders based on the customer’s ETA.
Personalizing the dining experience
Adding advanced mobile and delivery options to your business is vital in today’s customer service world. Leveraging Radius Networks technology enables you to track customers as they drive to your location, enter, and move around the venue. By knowing exactly where a customer is located along the entire journey, you can deliver prompt service, personalize their experience, and create multiple upsell opportunities.
Fast and accurate order delivery
FlyBuy Tableside is designed to help restaurants locate customers for order delivery and engagement. Our wireless solution enables staff to know exactly where a customer is located and for what length of time. FlyBuy Tableside is instrumental in solving common dining problems, including counter crowding, long wait times, and inefficient use of staff.
Simple, secure coupon redemption for your loyal customers
We have developed a customized, first-class loyalty redemption experience for your customers, saving staff time during the check-out and payment process. The reduced wait times and streamlined transactions allow you to greatly increase throughput, promote high-level brand loyalty, and increase mobile app engagement.
Track assets within a warehouse or large building
Provide peace of mind and operational efficiency by monitoring your assets at all times. Our technology enables businesses to dramatically decrease lost shipments, putting more money back in your wallet. Whether you want to keep track of expensive merchandise or locate specific boxes within a warehouse, let our asset tracking solutions help solve some of the biggest problems you face day-to-day.
Pay and go from your phone
FlyBuy Pay creates a contactless transaction, which is vital in the current landscape. With the influx of customers calling in orders by phone for curbside pickup, FlyBuy Pay provides a simple solution to avoid paying at the curb or taking credit cards over the phone. To round out the entire customer payment and pickup process, we have enabled FlyBuy Pickup and FlyBuy Pay to work seamlessly, so a customer receives a link to pay, which then activates our FlyBuy Pickup location technology, so the order is ready and waiting the moment they pull up.
Personalize the customer experience
With Radius Networks’ in-store engagement solutions, you can personalize the customer journey by sending location-based messages. Create a ‘Smart Store Network’ and increase incremental revenue by promoting specific products or upselling customers based on their previous history, location, and traffic patterns.
Shop Our Hardware Solutions
Radius Networks offers a wide range of hardware, software and proximity services designed to enable hyper-proximity, micro-location engagement capabilities and analytics in today’s leading mobile apps, products and technologies.
Take away the guesswork and stress by simplifying the customer and employee experience. Easily implement our technology to automate manual processes and watch sales increase, customer satisfaction skyrocket, and employee efficiency improve drastically.
Personalized Customer Experience
Customize the entire customer journey, from start to finish, leaving them eager to return. Whether it’s a simple greeting, “Welcome back, Emily,” or a location-based message, “Would you like a cocktail by the pool?” — a small touch goes a long way!
Preparing the right order, for the right customer, at the right time isn’t easy! We’ll let your employees know exactly when customers are on their way, nearby, on property, and in-store.
Understanding your customer is key. With our robust analytics, you can track customer wait time, location data, trip origination, heat map by hour by day, daily usage, activity metrics, trend reports, and more.
Industries We Support
Radius Networks is a location technology company focused on helping businesses locate, engage, and transact with their customers for order delivery, messaging, and tracking. Our wireless-enabled table-side and curbside platforms are utilized globally and span multiple industries and markets such as restaurants, hotels, gaming, grocery stores, and retail.